How to lodge a complaint or provide feedback
Your feedback is important to us so we can provide you with the best customer experience.
We’re committed to providing our clients with the highest standard of products and services. If you’re unhappy with our products or services, we’d like you to tell us about it. Here are the different ways you can contact us:
- Fill in our Feedback & Complaints form below
- Call us on 1300 668 247
- Email us at invest@mpgfm.com.au
- Write to us at MPG Funds Management Ltd, PO Box 1307, Camberwell Vic 3124
Feedback & Complaint Form
MPG Funds Management are committed to providing our investors with the highest standard of products and services. If you are unhappy with our products or services, we want to hear from you. All fields are mandatory unless stated otherwise.
Before submitting this enquiry, please read MPG’s Privacy Policy. MPG Funds Management will use your personal information to contact you in relation to your enquiry.
Accessibility Options
MPG is committed to ensuring accessibility for people with disabilities. Please reach out to the National Relay Service (NRS), an Australia-wide government initiative that can help you contact us if you are deaf and/or find it hard hearing or speaking with people who use a phone.
The NRS has various types of relay calls available depending on your hearing and speech, and the equipment you have.
From 20 April 2021, users must now register to use the NRS.