Privacy Statement
1. Information We Collect and Why
We collect personal information necessary for our functions, primarily to assist you to invest in a fund and for client and business relationship management.
- Information Collected: This typically includes identification details (Name, Date of birth, residential/postal address), contact information (phone, email), and Financial Information (details of employer, income, bank details, and company profit and loss statements).
- Consequences of Not Providing Information: If you choose not to provide the requested information, MPG will be unable to check your eligibility, comply with identity verification laws, or provide you with the product or service.
- Anonymity: You have the option to deal with MPG anonymously or by using a pseudonym where it is lawful and practicable to do so. However, due to our legal obligations for identity verification and financial transactions, we generally cannot offer our products or services anonymously.
2. Security and Technology
We take strong measures to protect your data, including adherence to the latest security standards.
- Data Security: MPG confirms that our reasonable steps to protect your personal information from misuse, interference, and loss include the implementation of technical and organisational measures. These measures include requiring confidentiality agreements, access control for buildings and systems, and regular monitoring.
- Automated Decision-Making (ADM): MPG does not use automated decision-making systems (including artificial intelligence tools) to make decisions that have a legal or similarly significant effect on an individual’s rights or interests without human oversight.
3. Disclosure of Your Information
We may disclose your personal information to third parties to facilitate our services.
- Recipients: This includes our related companies, legal advisors, financial institutions/advisors, insurance providers, and organisations involved in maintaining our business systems.
- Cross-Border Disclosure: MPG relies on third-party service providers for specialised functions, such as web hosting, cloud computing technology, and data storage services. Due to the global nature of these services, disclosure to overseas recipients is likely. We take reasonable steps to ensure these recipients comply with the APPs.
4. Your Rights and Complaints
You have the right to control your information and seek recourse if you believe a breach has occurred.
- Access and Correction: You may request access to, or correction of, the personal information we hold about you. We will respond to your request within a reasonable period and without excessive charge for the request itself.
- Direct Marketing: We may use your information to market our products and services, but we will not disclose your personal information to third parties for marketing purposes. You can opt out of receiving our marketing communications at any time.
- Data Breaches (NDB): MPG complies with the Notifiable Data Breaches (NDB) Scheme. We are required to notify the Office of the Australian Information Commissioner (OAIC) and affected clients as soon as practicable if an eligible data breach occurs.
- Complaints: If you believe there has been a breach of the APPs, you may contact our Compliance Officer directly. We offer a free internal complaint resolution scheme. If the matter is not resolved to your satisfaction, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
Contact Us
For any privacy enquiries, requests for access or correction, or to submit a complaint, please contact our Compliance Officer:
PO Box 1307, Camberwell, VIC 3124
info@mpgfm.com.au
1300 668 247
For the full details of our obligations and your rights, please review the complete MPG Funds Management Limited Privacy Policy.